IT Consulting

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Application Development and Maintenance

Application Development:

ServSolid develops and delivers best-in-class application development solutions to suit unique business requirements. Proven processes and methodologies ensure a consistent environment for seamless, predictable delivery, reducing development costs by leveraging global resources. Our application development services include:

  • Application design, development and implementation
  • Systems Integration and consolidation
  • Re-engineering, performance tuning and porting services
  • Application migration

Some of the key metrics which are defined and monitored are:

  • Schedule compliance
  • Budget Adherence
  • Project Status
  • Delivered product quality
  • Defect Containment
  • Cost of Quality
  • Rework Ratio

Application Maintenance:

ServSolid brings world-class processes, personnel, and global expertise in application maintenance and support to enhance the value of application portfolio. These processes support a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests. Each of these activities can be governed and monitored by a Service Level Agreement (SLA).

  • Requests management
  • Prioritization of requests
  • Processing of requests
  • Management of incidents
  • Work around Resolution
  • Root cause analysis

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